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Security & privacy, in plain words

Putting a code on every drive raises fair questions. Here is exactly what we store, what we never see, and what happens if someone finds a drive.

Updated September 24, 2026 · 2 min read

What is uploaded when you scan

Folder and file names and their sizes. That is the catalog. The scan runs in your browser; file contents are never read or uploaded — no footage, no documents, no thumbnails.

What the QR sticker contains

A random code. No drive name, no team name, no file list. Scanned by someone outside your team it leads to a PIN screen and nothing else.

How the team PIN is protected

Accounts and roles

People who add and organise drives have their own accounts with email verification. Owners and admins control the team, the PIN and billing; editors manage drives; viewers can only look.

Where data lives

The catalog is stored on Cloudflare’s infrastructure. Payments are handled by Paddle, our merchant of record — we never see card numbers.

Your data, your exit

Export every drive, folder and file to CSV at any time, on every plan. Ask us and we delete your account and catalog.

Common questions from IT

QuestionAnswer
Is anything installed on our machines?No. Scanning runs in the browser; there is no agent or background service.
What can the browser read during a scan?Only the folder the user picks, and the app only records names and sizes.
Can we restrict who scans?Yes — only editors, admins and owners can scan; viewers and PIN guests are read-only.
How is guest access revoked?Changing the PIN invalidates every guest session at once.
Can we get our data out?CSV export of every drive, folder and file, any time.

What a stolen or lost drive reveals

Only what was already on the drive. The sticker adds a random code that is useless without your PIN or an account, and it can be deactivated: move the drive to Trash in the catalog and its sticker stops resolving.

Scan one drive and see exactly what is stored

Everything the app knows about a drive is visible to you in its catalog. Nothing else leaves the drive.

Frequently asked questions

Does Where’s My Drive upload my files?

No. Only folder and file names and sizes are stored. File contents never leave your drive.

What if someone finds a drive with a QR sticker?

The sticker holds a random code. Without your team PIN or an account it shows nothing — not even the drive name.

Can I export my catalog?

Yes, to CSV, any time, on every plan.

A neat stack of external drives, each with a QR label

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